Privacy Policy

Mudir Amali ("Mudir Amali", "we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Mudir Amali mobile application and related services (collectively, the "App").

By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information that is necessary to operate our services efficiently and reliably.

Personal Information

When you register or use certain features of the App, you may provide personal information such as your name, phone number, email address, and other basic account details.

Location Information

Location data may be used to enable location-based services, such as identifying nearby service providers or improving service accuracy. Location access is enabled only with your permission and can be managed through your device settings.

Contacts Information (Optional)

If you choose to use features such as referrals or selecting an emergency contact, the App may request access to your contacts. Contacts access is optional and limited to the selected feature. We do not store or retain your contact list on our servers.

Payment Information

Payments within the App are handled through secure third-party payment service providers. Mudir Amali does not store full payment card details or sensitive banking information. Limited transaction information may be received for confirmation and record-keeping purposes.

Usage and Technical Data

We may collect information about how the App is used, including device information, app interactions, log files, and diagnostic data, to improve performance and reliability.

How We Use Information

Information collected through the App may be used to:

• Provide and manage requested services
• Facilitate bookings and transactions
• Communicate service updates and support messages
• Improve functionality and user experience
• Maintain security and prevent misuse

Sharing of Information

Your information may be shared only when necessary:

• With service providers or partners involved in fulfilling your requests
• With payment processors to complete transactions
• When required by law or to protect rights, safety, or property

We do not sell personal information to third parties.

Data Retention

We retain personal information only for as long as it is required to provide our services or meet legal obligations. When data is no longer needed, it is securely deleted or anonymized.

Your Choices and Rights

You may access, update, or correct your personal information at any time. Optional permissions, such as location or contacts, can be managed through your device settings. You may also request account deletion by contacting us.

Children's Privacy

The App is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Security

We take reasonable measures to protect personal information against unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect data, no method of transmission or storage is completely secure.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected within the App with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, you may contact us at: